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Bios

Alyson Lamb

Alyson is the Jira Service Management Product Owner at NextEra Energy and a SAFe® certified SM and POPM. Alyson leads the Business Service Management & Automation team who helps business teams unlock their velocity and reduce business service delivery costs.

Christopher Heritage

Chris is an IT Technology Manager and an Atlassian Certified Expert who leads an awesome team of dedicated professionals charged with keeping the Atlassian platform running at the world's largest generator of energy from the wind and sun.

AIC 2023 Presentation

Jira Service Management to empower business agility

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